Cancellation/Refund Policy

Order Cancellation

If you find that you need to cancel your order, contact Jaywil Software Development Inc. as soon as possible. If bar coded items are already in production, you will have to take delivery, and submit payment on those specific items.

Return Policy

Our goal is that you are completely satisfied with your purchase. Please contact ResourceMate® support with any concerns or questions about the software.

If you downloaded software in the order process, you will have to sign a document indicating that you no longer have possession of the downloaded software. A 10% restocking fee applies to any physical product returned.

Jaywil Software Development Inc. appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase.

Credit Card Refunds

For refunds or price adjustments we only credit the original credit card used to make the original purchase.

If you still have questions, please contact us for more details.