Troubleshooting

See the ResourceMate Knowledgebase here

ResourceMate® Installation issues

ResourceMate 3.0

Moving from one computer to another. Click here.

Family of Products

Installation issues:

  • The latest version of the Installation Instructions document (included on the install cd or download)
  • ResourceMate Database Server can not be installed on systems with Windows Installer version smaller than 4.5.  Click here
  • Database server installed on Vista or Windows 7.  Click here

Errors:

  • A network-related or instance-specific error occurred. Click here
  • Warning 4154 . SQL Server ..... prerequisite was not correctly installed.  Click here
  • The type initializer for ResourceMate.Core.ApplicationProfile threw an exception - click here

Firewall settings

  • Using your own SQL server or a firewall other than Microsoft - click here

Manual lookup of Lexile information:

  1. Navigate to the Lexile website where they provide "Find a Book" information or click here
  2. This utility allows searching for books by Lexile measure, or you can use the Quick Book Search at theh top right of the screen to use Title, Author, or ISBN to find a specific book.
  3. Type in the ISBN of the book and search. If the book is located you will see the results displaying the Lexile Measure in the Green Dot on the screen.  If there are letters in front of the Measure, it will go into the Lexile Code and the number will go into the Lexile Number.  The formatted display will be the Lexile Measure.