Annual Support

"Continue what you are doing. Our computer consultants have all been very impressed with your support."                                                                       ~ Genia Schuler, St. Peter Upon the Water

How To Purchase Annual Support

1. Determine which version of ResourceMate your library owns.  You can do this by going to the Help menu > About in your program.

2. Decide if you want Support with Live Chat or without.  Live Chat gives you the ability to talk remotely to our tech reps and allows us to log on to your computer if we need to quickly resolve an issue.

3. Your answers to #1 and #2 will determine which option you should purchase below.

 

ResourceMate Family Annual Support

Annual Support for ResourceMate® Essential with Live Chat

One year of Support for your ResourceMate® Essential version with the freedom to contact support via live chat in addition to phone or e-mail.

$150.00/ea  

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Annual Support for ResourceMate® Essential

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$103.00/ea  

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Annual Suppport for ResourceMate® Essential Network with Live Chat

One year of Support for your ResourceMate® Essential Network version with the freedom to contact support via live chat in addition to phone or e-mail.

$180.00/ea  

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Annual Support for ResourceMate® Essential Network

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$133.00/ea  

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Annual Support for ResourceMate® Essential Plus with Live Chat

One year of Support for your ResourceMate® Essential Plus version with the freedom to contact support via live chat in addition to phone or e-mail.

$171.00/ea  

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Annual Support for ResourceMate® Essential Plus

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$124.00/ea  

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Annual Support for ResourceMate® Essential Plus Network with Live Chat

One year of Support for your ResourceMate® Essential Plus Network version with the freedom to contact support via live chat in addition to phone or e-mail.

$206.00/ea  

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Annual Support for ResourceMate® Essential Plus Network

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$159.00/ea  

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Annual Support for ResourceMate® Extended with Live Chat

One year of Support for your ResourceMate® Extended version with the freedom to contact support via live chat in addition to phone or e-mail.

$195.00/ea  

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Annual Support for ResourceMate® Extended

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$148.00/ea  

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Annual Support for ResourceMate® Extended Network with Live Chat

One year of Support for your ResourceMate® Extended Network version with the freedom to contact support via live chat in addition to phone or e-mail.

$237.00/ea  

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Annual Support for ResourceMate® Extended Network

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$190.00/ea  

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Annual Support for ResourceMate® Premium with Live Chat

One year of Support for your ResourceMate® Premium version with the freedom to contact support via live chat in addition to phone or e-mail.

$352.00/ea  

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Annual Support for ResourceMate® Premium

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$305.00/ea  

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Annual Support for ResourceMate® Lite with Live Chat

One year of Support for your ResourceMate® Lite version with the freedom to contact support via live chat in addition to phone or e-mail.

$141.00/ea  

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Annual Support ResourceMate® Lite

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$94.00/ea  

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Annual Support for ResourceMate® Lite Plus with Live Chat

One year of Support for your ResourceMate® Lite Plus version with the freedom to contact support via live chat in addition to phone or e-mail.

$158.00/ea  

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Annual Support for ResourceMate Lite Plus

Includes continued use of ISBN Retrieval, program updates, phone and e-mail support, off-site backup (on a monthly basis) and Anniversary data check by Jaywil Software.

$111.00/ea  

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Add Live Chat to existing support

Add live chat to your existing support.

$47.00/ea  

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3.0 Annual Support

3.0 ResourceMate Annual Support with Live Chat

One year of Support for your 3.0 ResourceMate® program with the freedom to contact support via live chat in addition to phone or e-mail.

$170.00/ea  

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3.0 ResourceMate Annual Support

One year of Support for your 3.0 ResourceMate® version. Includes continued use of ISBN retrieval, phone and e-mail support, off-site backup (on a monthly basis), and Anniversary data check by Jaywil Software.

$123.00/ea  

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