Web OPAC Successful Migration & Training Webinar Dates

Mar. 31, 2020

On March 28, 2020 we successfully completed the migration from the old Web OPAC to the new Web OPAC. 
The most significant change will be faster search results. We know that this will be a welcome improvement for both you and your patrons. 
If you have any suggestions about future improvement ideas, please send them to us using the following instructions: 
Any new improvements we make will be communicated to you via the Customer Hub within the Web OPAC section of the Knowledgebase. 
Note: this will require an active support agreement and a login using your email.
The Web OPAC Admin Guide is being actively updated to reflect changes and/or improvements done to the program. 
Should you have any questions, please email support@resourcemate.com .
Thank you for your continued support, 
ResourceMate Development Team
Key Points
Patron Sign In
If your site allows Patrons to Sign In, you will have to ensure that the Patron record in ResourceMate has the necessary information recorded. The only field that can be used to log in is the Username field. Previously, you could log in using Bar code or email or username. Now only Username is used.

Note: that there are updated utilities in ResourceMate to assign Username (if it is not already assigned) email or bar code or Last name/First name combinations. Username has to be unique and if two patrons somehow have the same Username, only the first one found will be logged in.

Also remember, if you have Daily Update, your patron data on Web OPAC will only be refreshed once a day, so any changes to patron data will not be reflected until that time.

Preference for Not Requiring Patron PINs for Sign In
There was a preference in the old Web OPAC to indicate if you wanted your Patrons to enter a PIN for Sign In. Unfortunately, this preference was NOT transferred. So everyone has this setting turned off so that PINs are required. This setting is located in the Patron section of Library Setup.
NEW: Web OPAC Design Service
We are now providing Web OPAC Design Services! We will provide you with full instructions on how to set up and customize your online search screen. Our dedicated Web OPAC expert will provide you with consulting and design services to ensure your Web OPAC is sleek and modern. 
Length: 30 minutes
Cost: $50.00
Web OPAC Update Training Webinars
We will be offering three complimentary 30-minute training webinars to walk through the updated Web OPAC service and answer your questions. 
Please click the "Register Now" button below to register: 
Tuesday, April 7, 2020 | 12:30 pm - 1:00 pm EST
Thursday, April 9, 2020 | 12:30 pm - 1:00 pm EST