"We have
been a satisfied ResourceMate user for more than a dozen
years.
We are very grateful that ResourceMate has continued
to grow over the years to meet its users growing needs.
ResourceMate
technical support is superb and we look forward to
many great years together."
Heidi
Ross, Moncton Wesleyan Family Resource Centre |
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"I love using
ResourceMate. It is an excellent product and your technical
support is the best."
Betty
Bridges, Virginia Beach United Methodist Church |
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We are an overseas
theological institution and a week ago had a library consultant
come to review and assist us in our library development.
Her expertise is working with libraries overseas. She said
we made an excellent choice when she saw we were using ResourceMate
as our automated library software. This speaks well of your
product. Though we are early in the learning curve, we find
it very user friendly and powerful for our library. These
were the two major reasons for our selection of ResourceMate.
Please commend your development department and your whole
staff for an excellent product.
David Schmid, D. Min., CrossWorld--Haiti |
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"ResourceMate’s
remarkable adaptability to the two distinctly different
needs of our libraries has encouraged our creativity and
allowed us to emphasize in each library the types of services,
information, and support needed by our users. We are so
grateful to have found this sophisticated but easy-to-use
library software at such an amazingly low cost!"
Barbara Carey, Enloe Cancer Center & Paradise
Genealogical Society |
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“I
can’t believe you really did this! Your search reflects
a top-drawer library tool. In fact, it has flexible features
that are not even found in the top-line commercial products – the
big names that cost thousands of dollars to start and thousands
more for annual maintenance.”
Georgia Quirk, Epiphany Cathedral |
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"We
are very excited about RM3.0! Thank you for investing
in your product and your customers' needs." |
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"Let me begin
by saying we are 100% satisfied with the ResourceMate software
program and we couldn't be happier in our on-going support
relationship with Jaywil. ResourceMate has been a tremendous
help to us in getting and keeping our library organized and
up-and-running smoothly. You should also know that we have
always been able to reach someone at Jaywil by telephone
who has been patient, courteous, and helpful whenever we
needed someone for important and timely one-on-one support
or when we needed to purchase additional library supplies. "
Dennis Davies, Calvary Baptist Church |
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"I
am writing to praise your customer support agents for their
great help in providing needed customizations to our library
cards. I have used the live chat feature a number of times
and am always very impressed at how timely, accurate, and
friendly the support agents are."
Deborah
Caswell, Los Altos United Methodist Church Library |
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“Wow! Talk
about swift, rapid, dedicated service – YOU provide
it! There are MANY institutions/commercial operations out
there who could benefit from some lessons from Jaywil!”
Croombe Pensom |
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"In
a word, now I don't know what I would do without ResourceMate."
Judy Silverman, Temple Shalom Library |
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"The customer
support people are patient and very helpful to me even though
I am a novice with the computer. It took me a long time to
catch onto the program which I now enjoy using."
JoAnn
Stewart, Christ Our Savior Lutheran Church |
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"I just re-opened
our library, and everything is running smoothly! It was a
lot of work, but your program did save me hours of time with
the ISBN retrieval! Thanks!"
Julie
Vehrs, Calvary Bible Church |
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"It
is faster and easier and so much information is available."
"You
really have a winner here!"
|
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"Tech support
has been great! The improvement of 3 over 2 is huge and the
improvements you have made since then are excellent! Most
of the things I have thought of over the months have appeared
in automatic updates. Every time I have some uninterrupted
time to explore the software (which unfortunately is rare!)
I discover more conveniences and tools. Thank you."
Carita
Crawford-Keene, Evergreen Cove Holistic Learning Center |
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"Everyone
I've talked at your company has been very helpful and prompt
to respond. This has made my learning curve much more pleasant.
It looks like we are up and running. Thank you for the prompt
response and easy answers."
Craig Bederka, Shepherd of the Valley
Lutheran Church |
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"Just a word
of appreciation for version 3.0. I love the ease of item
entry in the new version. Also the item display and search
features are so convenient. Version 3.0 is the exciting upgrade
for me. Can hardly wait to experience all the other improvements
as well. Thanks for continuing to enhance the program."
David
Thiessen |
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"Our
church library is in the best shape it has ever been thanks
to ResourceMate."
Linda
McCants, Westwood Baptist Church |
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"You
have a good product in the first place and your
enhancements appear to be excellent." |
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"The ISBN
retrieval feature is great and allows for a much more efficient
entry of data, especially now that the National Library of
Canada and the British Library have been included. "
Kristel
Flueren-Hunter, Antigonish Education Centre |
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"I love the
new 3.0 and it is working wonderfully!"
Kathe
O'Quinn, Bethlehem Christian Day School |
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"With
ResourceMate as an organizational tool, I was able to expand
our library with new materials. Our pastor has said, 'It
has become one of the most well run ministries in the church'.
As the library ministry grew and people have been using it
more and more, the church increased it's annual budget. Our
budget now stands at $1,000 per year. This has enabled us
to purchase much more up to date materials. I could not have
done this without ResourceMate."
Julia Milstead, Aldergrove Alliance
Church |
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