Troubleshooting

ResourceMate® Error Messages & Problems

Get help with error messages and problems you may encounter while using ResourceMate®.

Troubleshooting Web Search

Everything you need to know about troubleshooting Web Search, from installing and customizing, to refreshing the database and dealing with errors.

Troubleshooting EntryMate™

Basic information about troubleshooting EntryMate™.

Off-site Data Backup

This free service, with up to date support, is available to give a ResourceMate® library an extra level of safety.