Windows 7 - Update process cannot find the database

This issue is documented at http://support.microsoft.com/kb/937624

To configure the EnableLinkedConnections registry value, follow these steps:

1. Click Start, type regedit in the Start Search box, and then press Enter.

2. Locate and then right-click the following registry sub keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

3. Right Click on System and Select New, and then click DWORD Value.

4.  Type EnableLinkedConnections, and then press Enter.

5.  Right-click EnableLinkedConnections, and then click Modify. In the Value data box, type 1, and then click OK.

6. Exit Registry Editor, and then restart the computer.

When I click on Items it says Failed to set data for ''

They may happen as a new "Anti Malware" feature in anti-virus programs. McAfee Enterprise is know to have “Access Protection” policy rules, which included one named “Protect Internet Explorer favorites and settings” under the “Anti-spyware Standard Protection” category.

In the check out screen the month and day are flipped so Feb. 3 appears as March 2. I am running Window 7 with a short date format of dd/mm/yyyy.

Click here for the solution to this known Windows 7 bug.

When using ISBN retrieval, I get

Can not get data from Internet for this Library.

Detail :10003 : Parse XML Document Phase 1.

Access violation at address 00BA5D25 in module 'ResourceMate.exe'. Read of address 00000000

This is an Amazon issue.

Apply updates by clicking on Help, Check Internet for ResourceMate updates.

I can't save an item

or

The New button is greyed out

or

?????

This is happening because of real time scanning on your anti-virus program.  Please have your tech. person read and carry out these instructions.  After that has been completed please run rmservices.exe or ResourceMate services from the ResourceMate Program Group (Start, All Programs, ResourceMate 3.0).

My volunteer version did not copy all the list tables from the main computer.  On the main computer I chose "Export to Volunteer" and checked "List tables" but when I ran Plus, "Update System from the Main Computer" some of the list tables were missing.

Right click on this link and choose "Save target as".  Save it into the folder on the volunteer computer where resourcemate.exe is.  When the download has completed don't Run. Go into ResourceMate on the volunteer computer and click on Plus, Update System from Main computer and choose the file sent to you from the main computer.

Using ISBN Retrieval, when I search a library whose library type is set to Z3950 instead of Loc Search, it doesn't get searched.  There is no error message or warning message but it doesn't get searched.

msvcr71.dll is not on your computer.  Right click on this link and choose "Save target as".  Save it into the folder on your computer where resourcemate.exe is.

ResourceMate® 3.0 is compatible with Windows Vista™. Click here to learn more.

Having troubles since moving to Vista?  If you installed in c:\program files\ResourceMate 3.0 click here.

Use 10 and 13 digit ISBNs with ResourceMate® 3.0. Find out how to use them.

Click here to learn how to move ResourceMate from one computer to another?

I just updated to 3.0.0.34 and now patron search doesn't work on other computers.

I get exception message : qryReports: Type mismatch for field 'ReportTitle', expecting: String actual: Memo.

An older patron search is accessing the 3.0.0.34 data.  Either

run rmupdater from the folder where the patronsearch.exe is installed

or copy patronsearch.exe from the updated computer to the computer with the error message

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