Support/Training

Training Videos
 

Level 1 Training Video $35.00 ResourceMate® 3.0 Level 1 Training Video: Entering Items. Read More	Qty:
Level 2 Training Video $35.00 ResourceMate® 3.0 Level 2 Training Video: Part 1: Advanced Topics for ResourceMate® Regular; Part 2: ResourceMate Plus. Read More	Qty:
Level 3 Training Video $35.00 ResourceMate® 3.0 Level 3 Training Video: Exploring the Power of the Search Results Grid. Read More	Qty:
Levels 1 & 2 Training Videos $59.00 Both ResourceMate® Level 1 and Level 2 Training Videos. Read More	Qty:
Levels 1 & 3 Training Videos $59.00 Both ResourceMate® Level 1 and 3 Training Videos. Read More	Qty:
Levels 2 & 3 Training Videos $59.00 Both ResourceMate® Level 2 and 3 Training Videos. Read More	Qty:
Levels 1,2 & 3 Training Videos $89.00 All three Training Videos: ResourceMate® Level 1, 2 and 3. Read More	Qty:

Extended Annual Support
 

Extended Support for ResourceMate® $70.00 One year of extended Support for ResourceMate® Regular. Includes continued use of ISBN retrieval, program updates, phone and e-mail support, off-site backup, and Anniversary data check by Jaywil Software. Read More	Qty:
Extended Support for ResourceMate® Plus or Regular Multi $85.00 One year of extended Support for ResourceMate® Plus or Regular Multi. Includes continued use of ISBN retrieval, program updates, phone and e-mail support, off-site backup, and Anniversary data check by Jaywil Software. Read More	Qty:
Extended Support for ResourceMate® Plus Multi $100.00 One year of extended Support for ResourceMate® Plus Multi. Includes continued use of ISBN retrieval, program updates, phone and e-mail support, off-site backup, and Anniversary data check by Jaywil Software. Read More	Qty:
Install ResourceMate® on your stand alone computer $60.00 Jaywil Software Install charge Read More	Qty:
Install ResourceMate® on a network $100.00 Jaywil Software install charge on your network. Read More	Qty:

Training in Guelph, ON
 

Training in Guelph - Level 1 $75.00 A 4-hour introduction to the ResourceMate® program, covering all the basics on using the program. Learn how to enter items, search, and do basic transactions. Read More	Qty:
Training in Guelph - Level 2 $75.00 A 4-hour hands on seminar demonstrating advanced procedures and in-depth ResourceMate® Plus features. Read More	Qty:

Online Training
 

Online Training - Cataloguing Basics $35.00 Navigating the Item screen, entering new Items, customizing the list of libraries for searching, setting default values for print cards and labels data entry fields, and more. Next date: Sept. 7, 2010 Read More	Qty:
Online Training - Advanced Cataloguing $35.00 Multiple copies, copy from existing items, Resource Types, correct mistakes by making global changes, advanced searching techniques, user defined fields. Next date: Sept. 21, 2010 Read More	Qty:
Online Training - Printing Labels and Cards $35.00 Generating and printing on labels and cards, print switches. Next date: Oct. 12, 2010 Read More	Qty:
Online Training - Bar Coding $35.00 Barcode types, assigning and applying (Items and/or Patrons), circulation, using, searching, Year End Inventory. Next date: Oct. 19, 2010 Read More	Qty:
Online Training - Circulation $35.00 Entering Patron Records, Check Out Period, Checking Out and Checking In, Renewing an Item, Waiting/Reserve Lists, Checked Out Items Reports & Mail Out Reminder. Next date: Nov. 9, 2010 Read More	Qty:
Online Training - Year End Inventory $35.00 Year End Inventory Overview, Things to Consider Before You Start, Creating/Loading the Inventory File, Generating and Printing Year End Inventory Reports. Next date: Dec. 7, 2010 Read More	Qty:
Online Training - Automating Your Library from Scratch - better get started now $35.00 Culling, Thoughts About Barcoding Your Library, Entering Patrons. Next date: Dec. 21, 2010 Read More	Qty:
Online Training - Volunteers $35.00 Setting up a Volunteer Installation, Volunteer Entry, Other Considerations. Next date: Sept. 14, 2010 Read More	Qty:
Online Training - Report Basics $35.00 Generate and print basic reports, Advanced Searching Techniques with reports, Customize reports, Edit Report Preferences, Save reports in different file formats. Next date: Nov. 16, 2010 Read More	Qty:
Online Training - Modifying Reports $35.00 Change Font, Change Fields Printed, Adding a Column, Modify Title/Header/Footer, Explain using a field triggered header and footer, Modifying Text Message on Mail Out Reminders. Next date: Sept. 28, 2010 Read More	Qty:
Online Training - The Grid $35.00 Grid Options, Field Selection, Re-Order Columns, Sorting, Searching, Save and Retrieve Layout, Export (Plus), Print (Plus). Next date: Oct. 26, 2010 Read More	Qty:
Online Training - Add-On Modules $35.00 Next date: Nov. 23, 2010 Read More	Qty:
Online Training - Maintaining Your Library $35.00 Backup and Restore, Change Utility, Authority Lists, Lost Item Processing, Status, Re-Index, Culling Items, Reports, Inventory, Patrons. Next date: Nov. 30, 2010 Read More	Qty:
Online Training - ResourceMate® on Your Network $35.00 Installation Options, Benefits of the Network, Mutli user Licenses, Patron Search Licenses, Anti-Virus Configuration, Firewall Settings, Desktop Shortcuts. Next date: More dates coming in 2011 Read More	Qty:
Online Training - Installation and Setup $35.00 Installation Options, Vista from an Older Installation CD, Benefits of the Network, Anti-Virus Configuration, Firewall Settings. Next date: More dates coming in 2011 Read More	Qty: