Windows Vista™ will create an individual copy of files that you don't have permission to modify.

Jaywil Software can log onto your computer and complete these steps using our Live Chat support tool.

This step by step takes you through setting the permissions and moving the individual copies that have been created.

Changing Permissions
Right click on the icon you use to run ResourceMate 3.0.

Choose Properties.

Click on "Open File location"

On the left side of the My Computer window right click on the ResourceMate 3.0 folder and choose Properties.

Click on the Security tab and click Edit.

You will then see a Cancel or Allow. Click on Allow.

Click on Users then Full Control.

Copy individual files back to correct location

Now that you have the permissions set properly, we need to copy the files that were created, back to where they belong.

In the explorer window that opened when you clicked on "Open File location", highlight the ResourceMate 3.0 folder on the left side. Towards the top of the explorer window you will see "Compatibility files".

Click on that button. you will then see the files that were created. Highlight them all, right click and choose "Cut".

Now click on the Back button in the top left hand corner.

Right click in the white space while viewing the ResourceMate 3.0 folder and choose "Paste".

After these files have been moved, this task is completed. You can continue with ResourceMate without any continued Virtualization problems.

Remember, Jaywil Software can log onto your computer and complete these steps using our Live Chat support tool if you would like.