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ResourceMate® Support - Fix Shelf Card Truncation

To solve the problem of Shelf Card information being truncated, exit ResourceMate® if it is running then right-click on the following link: fixshelf.ap and choose "Save Target As..." (Netscape users choose "Save Link As..."). Specify to Save the file into the folder C:\RM (or wherever you have installed ResourceMate® and rename it filech2.app .   (Note the character 2 and the longer extension .app).

After the file is downloaded and you have renamed it, run ResourceMate®. You will be reminded that this repair process will take a while.  The progress bar will also remain on 99% for a while.

If you have any questions about this procedure, please feel free to contact us.

Return to the ResourceMate® Support Page

 

All information contained in this web site is subject to change without notice.

ResourceMate® has been developed by Jaywil Software Development Inc.
P.O. Box 25005 Guelph, ON, Canada N1G 4T4
North American Sales & Information: 1-800-815-8370 Phone: 519-837-8370 Fax: 519-837-8656 info@resourcemate.com

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